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Terms & Conditions

1.INTRODUCTION
2. OUR DATA
3. YOUR DATA
4. CONTRACT OUTLINE
5. ORDERS
6. DELIVERY
7. PRICES AND PAYMENT
8. RETURNS
9. INTELLECTUAL PROPERTY
10. FORCE MAJEURE
11. WAIVER OF RIGHTS
12. PARTIAL CANCELLATION
13. SINGLE AGREEMENT
14. COMMENTS AND SUGGESTIONS
15. ALTERNATIVE DISPUTE RESOLUTION

1.INTRODUCTION

This document (together with the documents mentioned in the appendix) sets out the conditions governing the use of this website and the purchase of products on it (hereinafter “Conditions”).

We ask that you carefully read the conditions, our cookie policies, and our privacy policy before using this website. By using this website or placing an order through it, you are aware that you must comply with these conditions and our privacy policies. Therefore, if you do not agree with all conditions and privacy policies, you should not use this website.

If you have questions about privacy conditions or policies, you can contact us using our contact form.

These conditions aim to define the general conditions of sale, established between SLICE and the User (individual persons), from the moment of ordering and whilst using the various services provided by SLICE, such as the payment methods and the conditions of delivery of the goods.

These conditions regulate all the steps required to place the order and guarantee the follow-up of this transaction between the contracting parties.

2.OUR DATA

This website is executed under the name SLICE by MEDIDAS E CEDILHAS LDA, a listed company, headquartered at Rua das Parreiras nº55, registered at the Cascais Public Registry, under the number 514582227, which is also the legal entity identification number, with the share capital of 2,500 €.

3.YOUR DATA

In compliance with Law No. 67/98 of 26 October on the Protection of Personal Data, we inform that the processing of personal data collected on the site www.slices-lex.europa.eu.com is the responsibility of MEDIDAS E CEDILHAS LDA. Personal data is processed by computer and is intended for shipments corresponding to your orders, their administrative support, and statistical purposes.

The holder is guaranteed the right of access, rectification, alteration or deletion of their personal data.

– by E-mail: info@slicesportswear.com

– by mail to: MEDIDAS E CEDILHAS LDA, Rua das Parreiras nº55, 2775-677 Carcavelos.

You can access and modify your data at any time under “My Client Account” on the SLICE website.

3.1 NEWSLETTER SUBSCRIPTION

SLICE offers the possibility of subscribing to a free newsletter service to the visitors of its web page. This service aims to inform its subscribers of relevant information within the areas of interest covered by SLICE. In order to use this service you will need to provide your email address in the field provided for this purpose. You may unsubscribe from the Newsletter service at any time by simply sending an email with that request or following the prompts at the end of each Newsletter.

SLICE guarantees all Users free access to their personal data, with the purpose of updating, modifying, rectifying and cancelling any information previously submitted. For this purpose the User should contact SLICE using the email info@slices-lex.europa.eu.com.

Data processing is subject to the provisions of the Data Protection Act and was notified by SLICE to the National Data Protection Commission (CNPD) under case number 9265/2018.

By using our website you are implicitly agreeing to the use of your personal data as described above.

As our web page grows and new technologies are adopted, changes to our Usage and Privacy Policy may be required. SLICE reserves the right to modify its Use and Privacy Policy at any time.

Any clarification should be requested using the email info@slicesportswear.com

4. CONTRACT OUTLINE

To place an order, you must follow the online purchase procedure and click on “Checkout” before reading and accepting these Terms of Purchase. In doing so, you are entering into a sales contract with us (the “Agreement”). You will then receive an email acknowledging receipt of your order (the “Order Confirmation”). You will also receive an email confirming that the order has been shipped (the “Delivery Confirmation”).

5. ORDERS

You may place your order online at www.slices-lex.europa.eu.com, telephone, email, post and fax.

To finalize your order you, the customer, must provide personal data, such as your customer number (which is strictly personal) or your name, address, etc. To do so, the customer must fill in all required fields of the order form for this purpose. If you are a new customer, SLICE Services will assign you a Customer Number immediately after your first order.

By placing an order, the Customer expresses their full and complete acceptance of the general conditions of sale, price and description of the products contemplated in this transaction. These general conditions of sale are only applicable between the two parties.

Any dispute on this last point will be settled through an exchange of information and with the guarantees mentioned below.

In the event of a product becoming unavailable, SLICE undertakes to inform the Customer and to reimburse the Customer for any sums he / she may have paid within 30 (thirty) days from the date of such unavailability.

6. DELIVERY

All product orders are subject to product availability. Accordingly, if you encounter any difficulties regarding product delivery or if items are out of stock, we will inform you immediately of unavailability and will refund any amount you may have paid within 30 days.

Responsibility for the product is borne by the customer from the moment of delivery.

7. PRICE AND PAYMENT

Prices on this website include VAT but do not include postage, which will be added to the total amount due as set out in our Shipping Guide. Any changes to the applicable VAT type will be reflected in product prices.

You can pay with Visa, Mastercard, American Express, PayPal and MultiBanco. You may also pay all or part of the price of your purchases with a SLICE gift card issued by MEDIDAS E CEDILHAS LDA

To reduce the risk of unauthorised access, your credit card data will be encrypted. Upon receipt of your order, we will pre-authorise your card to ensure that there are sufficient funds to complete the transaction. Your card will be charged to you as soon as your order leaves our stores.

If your payment method is Paypal we will charge you at the moment we confirm your order.

By clicking on “Checkout”, the customer confirms that the they are the rightful owner of the credit card, gift card or payment card. 

Credit cards are subject to verification and authorisation by issuers, but if payment isn’t authorised, we will not be responsible for any delays or non-deliveries and we will not be able to proceed with the transaction.

8. RETURNS

In accordance with the applicable regulations if you are completing a transaction as a consumer, the customer has the legally established right to terminate the contract within 14 days after its conclusion without giving any reason.

To exercise the right to free termination of the contract, the customer can contact us at (+351) 91 900 1263, by email to devolucoes@slicesportswear.com. However, the consumer may exercise the right of free resolution by any means and the use of any of these means is not mandatory.

To comply with the contract termination period, simply send your communication regarding your exercise of the right of withdrawal before the contract termination period expires.

If the Customer terminates the Agreement, we will refund the amount paid for the products without undue delay, provided the products are returned to us within 14 days, or until the customer demonstrates evidence that returned. We will refund through the same payment method that the customer used for the original transaction. In any event, the customer will not pay any fees arising from such refund. However, we may withhold the refund until we receive the products back, or until the customer has provided evidence that they have returned them.

Customer must bear return shipping costs.

8.1 PRODUCT DEFECTS

In the event that the customer believes that the product is not in accordance with the terms of the contract at the time of delivery, the customer must contact us within the two-month period legally fixed through our contact form, indicating the details of the product as well as the any damage suffered, or by contacting us at (+351) 91 900 1263 and we will tell you what to do.

8.2 EXCHANGING SIZES

If the customer isn’t satisfied with the fit or size of the product, the customer has the option of requesting an exchange without having to pay any additional delivery service for the new item while returning the original item. This possibility is independent of the right of withdrawal, which continues to exist, both legally and contractually.

9. INTELLECTUAL PROPERTY

You acknowledge and consent that all copyrights, trademarks and other intellectual property rights in the materials or content that are provided as part of the website are, at any time, ours or the licensee to its use. You may use this material only as expressly authorised by us or our licensor to use it. This does not prevent you from using this web page to copy your order information or Contract data as necessary.

WRITTEN COMMUNICATION

Relevant legislation requires that part of the information or notifications we send you are in writing. By using this webpage, you agree that most notifications with us will be electronic. We will contact the customer by email or provide information through notices posted on this website. For contractual purposes, the customer agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other notifications sent via electronic communications satisfy the legal requirement that such notifications be made in writing. This condition will not affect rights recognised by law

10. FORCE MAJEURE

We will not be liable for any breach of or delay in any of our Contractual obligations if the breach or delay is due to events beyond our control (Force Majeure).

The concept of Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our control, including but not limited to:

i. General strike, or other forms of protest that significantly affect the country.

ii. Disturbances of public order, revolt, invasion, terrorist attack or terrorist threat, war

(declared or not) or threat or preparation for war.

iii. Fire, explosion, storm, flood, earthquake, landslide, epidemic or any other

natural disaster.

(iv) Inability to use trains, boats, aircraft, engine transportation or other means of

transportation, public or private.

v. Inability to use public or private telecommunications systems.

Our obligations under the Agreements will be deemed to be suspended for the duration of the Force Majeure and we will benefit from an extension of the term to comply with such obligations for a period of time equal to the duration of the Terms of Force. Force Majeure. We will use all reasonable means to terminate the Force Majeure or to find a solution that will enable us to fulfil our obligations under the Agreement, despite the Force Majeure.

11. WAIVER OF RIGHTS

Failure on our part to strictly comply with the client’s performance of any of his obligations assume by him by virtue of the Contract or these Conditions or our failure to exercise rights or actions due under such Agreement. Agreement or Conditions shall not constitute a waiver or limitation with respect to such rights or actions, nor shall it exempt the customer from fulfilling its obligations.

No waiver by us of a particular right or action will give rise to our waiver of our rights or actions under the Agreement or the Conditions.

No waiver by us of any of these Terms or the rights or actions derived from the Agreement will be effective unless expressly provided that this is a waiver, formalised and communicated to you in writing, compliance with the provisions of clause 21 above.

12. PARTIAL CANCELLATION

If any of these Conditions or any provision of a Contract is void and ineffectual, by firm resolution of a competent authority, the remaining terms and conditions shall remain unaffected by such declaration of invalidity.

13. SINGLE AGREEMENT

These terms and conditions and all documents to which express reference is made herein constitute the entire agreement between us and the customer with respect to the subject matter of the Contract and supersede any other agreement, arrangement or promise previously made between us and the customer, verbally or written.

We and the client acknowledge that we have agreed to the terms of the contract without relying on any statement or promise made by the other party prior to this Contract that may interfere with any written statement in the negotiations entered into by both parties, except as expressly stated in the present terms and conditions.

14. COMMENTS AND SUGGESTIONS

Your comments and suggestions are always welcome. Please send comments and suggestions via our contact form. In addition, we have the official complaint documents available for consumers and users. You can request them by calling (+351) 91 900 1263 or via our contact form.

15. ALTERNATIVE DISPUTE RESOLUTION

On this subject, if the transaction has been completed through our website, we inform you – in accordance with EU Regulation No 524/2013 – that you have the power to attempt to settle any dispute out of court by accessing the electronic settlement platform for online dispute resolution at the following address: http://ec.europa.eu/consumers/odr/.

The updated list of Alternative Dispute Resolution Entities available under Article 17 of Law No 144/2015 of 8 September on the Consumer Portal can be consulted via the website www.consumidor.pt.

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